Support

Checking status

Something broken? Question? We read every one.

Real humans on the other end, based in Nashville. Most tickets answered within one business day. Urgent, account-breaking, or paying-customer issues jump the queue.

Email

support@gobrief.co
1-business-day reply target.

File a ticket

The form below. Same queue, same humans, better for paper trails and bugs with steps to reproduce.

Security

Vulnerability disclosures, responsible-disclosure bounty requests go to security@gobrief.co.

Frequently asked

Getting started

Billing

Sending + receiving

Files + AI analysis

Security + privacy

Team + access

File a ticket

Fill this in. We get an email, you get a reply at the address you enter. Include screenshots, URLs, anything that helps us reproduce.

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Faster paths

API docs

REST reference for every endpoint the product uses.

Changelog

Everything shipped, when it shipped, what changed.

Live demo

Ten scenarios you can click through end-to-end with real data.

Security + trust

How we encrypt files, scope access, and handle your data.